Does Sprint use Asurion?
Sprint and Asurion legal terms Sprint Complete is powered by Asurion, Sprint’s trusted partner for protection and support. For more than 20 years, Asurion has helped over 300 million people unlock the potential of their technology, making their lives a little easier and their tech a lot more amazing.
How do I contact Asurion Customer service?
Call us at 888-562-8662 and we’re happy to help
- Asurion Home+ Features.
- Asurion Home+ FAQs.
- Asurion Appliance+
How long does it take for replacement phone Sprint?
In-store repairs are completed the same day in most cases. Mail-in repairs from an authorized repair center are generally returned within 5 business days. Is there an additional fee for repair?
Are replacement phones from Asurion new?
KEY TAKEAWAYS: Asurion sends out replacement phones that have often been professionally refurbished. These phones often include a specific branding of “Refurbished by Asurion” or “Remanufactured by Asurion.” Be sure to mail back your defective phone once you have received the replacement unit.
How do I file a claim with Asurion Sprint?
Phones: To file your claim or check your claim status online, go to www.phoneclaim.com/sprint or call Asurion Customer Care at 1-800-584-3666. Tablets: To file your claim, go to www.phoneclaim.com/sprint/tablet/program. If your device has been damaged, we will send you shipping materials to return it.
What is Sprint Complete program?
Sprint Complete is a Sprint phone insurance plan that covers your phone in case of any damage or loss. But you have to take note that like other insurance plans, you will have to pay a deductible fee in case of a repair or replacement.
Does Asurion have 24 hour customer service?
We’ll connect you with the right person. Our experts are here and ready to help, Monday–Saturday, 8am–6pm CT.
Are Sprint replacement phones refurbished?
Sprint rarely replaces damaged or destroyed phones with brand-new devices. It maintains a robust “refurbishment” program that permits its customers to exchange old, gently-used phones for new equipment. The company physically cleans these phones and deletes any personal information contained in them.
How do I activate my replacement phone from Asurion?
Here’s how to set it up:
- Go to Settings > Accounts and backup > Manage accounts.
- Tap Add account > Email > select your preferred service.
- Enter your email address and password and sign in.
- Confirm any preferences and finish your account setup.
Are asurion replacement phones new or refurbished?
What is Sprint insurance number?
Phones: To file your claim or check your claim status online, go to www.phoneclaim.com/sprint or call Asurion Customer Care at 1-800-584-3666.
What happens when you file claim with Sprint?
When your claim is approved, you will receive the same device as your original or a comparable device with similar quality and features. Replacement devices may be refurbished, reconditioned or different from your original device.
Does Sprint insurance cover lost or stolen phones?
Sprint’s next-day insurance replacement allows customers whose phone is lost, stolen, or not eligible for repair, simply file a claim to receive a replacement device the next day, in most cases. A deductible applies based on the tier of your device.
Will Asurion send me a different phone?
The wording in Asurion agreement allows them to replace your phone with a like device if they have one, which is always their first choice. You sent in a 3.5 year old used device, and that’s what you got back.
How long does it take to get replacement phone from Asurion?
We’ll fix your broken device or send you a replacement as soon as the same day. All you need to do is file a claim, either online or over the phone.
What do I say to my insurance claim if I lost my phone?
Report the loss/ damage as soon as possible. Get a ref number, or at least the name or title of the person you spoke to, and a crime ref number from the police. Don’t delay reporting the loss or damage to your insurers. Check the wording for any time limits on reporting losses.
Does asurion give you a new phone?
Do replacement phones come with SIM cards?
Most devices come with a SIM card already inserted in the device.