What is a technical support specialist?
Technical Support Specialist Job Responsibilities Installs, modifies, and makes minor repairs to computer hardware and software systems. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
How much do Google IT support professionals make?
about $55,000 per year
Why Obtain the Google IT Support Professional Certificate and Who Is It for? IT support is a high-growth, high-paying field. The median annual salary in 2019 was about $55,000 per year, compared with a median annual wage of about $40,000 for all workers, according to the Bureau of Labor Statistics.
How do I start a career in IT support?
7 Tips for Getting Into IT With Zero Experience
- Re-examine and Apply Your Past Experience to the IT Industry.
- Earn Industry Certifications.
- Your Degree in Another Field May Be a Huge Asset.
- Be Open to Starting at the Bottom.
- Don’t Forget the Power of Networking.
- Learn Relevant Tech Skills and Gain Experience.
What should I ask for hourly pay?
Start your negotiation at the higher end of the range you’ve researched; that gives the employer some wiggle room to land somewhere in the middle. If the company says $15 an hour, and you think something around $17 is more in line with the job and your skills, ask for an hourly rate of $20.
What is your hourly rate expectation?
Rather than offering a set number of the salary you expect, provide the employer with a range in which you’d like your salary to fall. Try to keep your range tight rather than very wide. For example, if you want to make $75,000 a year, a good range to offer would be $73,000 to $80,000.
Is technical support a good job?
Typically the technical support engineer is a mid-career position that provides high levels of job satisfaction. Most technical support engineers work in the field for around 20 years before moving into other tech roles outside of support.
IS IT support specialist worth IT?
IT support specialists have a competitive starting salary. While starting salaries for any job can vary based on where you live, your experience, and the company you work for, IT support specialists generally have healthy starting pay for entry-level work. On average, those in the field earned $55,510 per year in 2020.
How do I get into tech support?
No Degree, No Problem! 6 Steps to Your First Tech Support Job
- Get Familiar with How Technology Works.
- Take an Alternate Position at an Innovative Tech Company.
- Start Picking Up Tech Skills on your Own.
- Tackle Tech-related Projects at your Current Job.
- Start Blogging.
- Join a Local Tech Meetup.
How do I start a career at 40?
Tips for making a career change into tech over 40
- Don’t worry about going back to school for a degree.
- Leverage your past experience (it was not a waste of time!)
- Tap into your existing network to find opportunities.
- Seek out companies supportive of all employees.
- Start somewhere, and figure it out as you go.
Can I negotiate hourly pay?
When it comes to negotiating your pay, be civil and polite while staying committed to your desired hourly rate. Think about what you can offer your employer in return for getting what you want. You could offer to work more flexible hours, which may involve coming in early some days and staying late other days.
How do I negotiate my first salary?
Start with a figure that’s no more than 10-20% above their initial offer. Remember, you’re applying for entry level, and you shouldn’t expect something on the higher range. Consider negotiating lower if 10-20% places you above the average.
How fast can I finish google IT support certificate?
Google has announced its new “Google IT Support Professional Certificate” program through Coursera, offering anyone the chance to get certified for an entry-level job in the field. The course doesn’t require any previous experience and takes between 8 and 12 months to complete, according to Google.
How fast can you complete Google IT certificate?
three to six months
The Google Career Certificate courses generally take three to six months to complete. Users set their own pace, so the time it takes to finish varies. The certificates for IT support, IT automation, UX design, data analytics and project management are offered on Coursera for $39 a month each.