Is BT local business part of BT?
“Each BT Local Business is an independent company, licensed to trade under the BT Local Business sub-brand. They have the full backing and support of the BT organisation and each is run by experienced sales people, many of them originally from within BT.”
What is unique about BT Local business?
Each BT Local Business gets sole use of our customer base for their local area, and full access to our industry-leading products and services. You’re backed by the strength of a global brand, while being able to provide a more personal service to businesses across the country.

How do I contact BT business by phone?
Call us:
- 0800 800 152. Monday-Friday 08:00-18:00. BTnet.
- 0800 032 4362. Monday-Friday 08:30-17:00.
- 0800 800 152. Monday-Friday 08:00-18:00.
- 0800 011 3237. Available 24/7.
- 0800 387 309. Monday-Friday 08:00-18:00.
- 0800 800 152. Monday-Friday 08:00-18:00.
- 0800 345 7984. Monday-Friday 09:00-17:00.
- 0800 181 556. Monday-Friday 09:00-17:00.
What is BT Halo for business?
BT Halo for business includes superfast fibre broadband that automatically switches to 4G to ensure that small businesses always stay connected; a digital phone line that lets businesses use their office number remotely, so they never miss a call; and an unlimited mobile plan with no data caps or speed restrictions.
How do I complain about BT Local Business?

- If you’re a home or mobile. customer:
- 18001 0800 800 150. • you could email us at.
- consumer-resolutionteam@ bt.com.
- If you’re a small business: • chat or email by visiting.
- btbusiness.custhelp.com.
- 18001 0800 800 152.
- Depending on your complaint, here are more options.
- bt.com/contact/btsportcontent.
How do I call BT?
179 359 6931BT Group / Customer service
Is BT a franchise?
BT Local Business is a franchised network of independent businesses that bring you technology products, services, expertise and local understanding backed by BT — making BT Local an unbeatable combination of local knowledge and national resources.
How do I speak to a real person at BT?
If you’d rather speak to a human, you can use the live chat feature on the BT website or call 0800 800 150. Make sure you have your account number to hand when you get in contact (you can find this on your bill).
How much does BT Halo cost per month?
Only £9.82 a month.
Is BT Halo any good?
“Halo really is the best of BT – it offers unlimited, reliable 5G and fibre connectivity, and a host of other great features, including dedicated tech specialists who will come to customers’ homes, aimed at taking the stress away from our customers – and allowing them to spend more time on the things they love.
How do I raise a formal complaint with BT?
- If you’re a home or mobile. customer:
- • visit bt.com/complaints where you. can call us, chat to us or log your. complaint via the complaints portal.
- 18001 0800 800 150.
- • you could email us at.
- consumer-resolutionteam@ bt.com.
- • Write to us at – Customer Service Manager.
- If you’re a small business:
- • chat or email by visiting.
How do I become a BT partner?
In 2019/20, becoming a BT Partner requires not only agreeing to a set target but you’ll also need to demonstrate your ability to sell across products and services which include BT Leased Lines, Broadband, BT Cloud Voice (IPT), BT Mobile and data products.
How do I report to BT when my telephone is not working?
Text PHONE to 61998 (charges may apply at your standard rate).
- We’ll run tests on your connection to find out what’s going on.
- If you need an engineer, we’ll text you in 15 minutes to book a slot.
Is BT Halo better than fibre?
Re: What is the difference between Halo and Fibre? Halo doesn’t make a slightest difference to your speeds. It is an add on pack.
How do I talk to BT online?
Simply go to BT’s Facebook page and select “Message” – the team are generally pretty fast to respond. Text. If you’re having connectivity issues in particular, you can text FIX followed by your landline number to 61998.
Who are BT partners?
We have strategic vendor relationships with companies, such as Cisco, Microsoft, Amazon Web Services, and technology partnerships with the likes of Riverbed, DELL, Oracle, Polycom, Symantec, Checkpoint and many more.
Is 0800 a free number?
Calls to numbers beginning 0800 and 0808 are free from all landlines and mobiles. Yep, free! However, numbers such as 0844, 0845, 0870 and 0871 are more costly to ring, whether you’re calling from a landline or mobile. Numbers starting with 09 are typically the most expensive.