Can I walk in to CPF board?
Counter services at CPF Service Centres are available by appointments only. You can use Appointment@CPF to make, view, change or cancel your appointment to see our Customer Service Executives at any CPF Service Centre.
Can CPF nomination be done online?
You can make a nomination online by logging in to my cpf Online Services with your Singpass. You will need to appoint two witnesses to witness your nomination, and they must each possess a valid Singpass to log in to my cpf Online Services to witness your nomination.

Who can be the witness for CPF nomination?
You will also require two witnesses with a valid SingPass each to witness your nomination via the CPF website. Visit any of our CPF Service Centres and complete the nomination form in the presence of our Customer Service Executives. They can act as your witnesses and clarify any questions you may have.
How many CPF nominations are there?
8 persons
If you are making a nomination online, you can nominate a total of 8 persons. On the other hand, there is no cap on how many people you can nominate in-person at CPF Service Centres, though you will have to file additional paperwork per nominee.
How do I email cpf Board?

If you have further queries, please email us at [email protected].
How do I contact cpf by phone?
You can send us your query on CPF Submission Number (CSN) via cpf.gov.sg/writetous or contact us at 6220-2340.
Is CPF nomination free?
Making a CPF nomination is free.
How do I get a DPS nomination?
How do you make a DPS nomination?
- A hardcopy version of the nomination form.
- Your DPS policy number.
- Nominee’s particulars i.e. name, NRIC number, address, date of birth.
- Two witnesses that are 21 years old or above and must not be a nominee or the spouse of a nominee.
Can a friend be a nominee?
In simple words, a nomination is a process of selecting one or more nominees for your policy. It will be the nominee who will receive the proceeds of your life insurance policy on your demise. It could be your spouse, parents, children, distant relative, or even a friend.
What happens if no nomination for CPF?
If you don’t have a CPF nomination, your CPF savings will be transferred to the Public Trustee’s Office (PTO) for distribution to your family members after your death. The PTO will charge an administration fee for the distribution of your savings without a nomination.
What happens when there is no nomination?
If there is no nominee and no joint holder If the savings account of the deceased does not have a nominee registered and is not a joint account, then the bank will pay the money to the legal heirs.
How do I email CPF Board?
What happens if CPF nominee dies?
The deceased nominee’s share will be given to the surviving nominees in the same proportion as you have specified, if one of your nominees have passed away.
What happens if you dont do CPF nomination?
If you don’t make a CPF nomination, the money will be distributed via intestacy laws. It will take time to locate the legally-entitled beneficiaries, and a fee will be payable to the Public Trustee’s Office to make the distribution.
What happens if no DPS nomination?
If no nomination or will is made, the benefits will be paid to proper claimant(s). A proper claimant can be the executor of the deceased’s estate or family member, e.g. spouse, parent, child or sibling.
Is DPS nomination same as CPF nomination?
Reminder: DPS claim benefits do not form part of CPF proceeds and will not be distributed based on your CPF Nomination.
When a person dies what happens to their CPF?
CPF savings will be distributed to the nominee(s). If you’re a nominee, we’ll contact you within 15 working days from notification of the member’s demise. You can then apply to make a withdrawal from the deceased’s CPF account and receive his/her CPF savings in cash or GIRO.
Can nominee be added after death?
The spouse, children, or parents are the most common nominees. If the nomination is mentioned with the bank account, the balance remaining in the deceased depositor’s account will be transferred to the nominee after the bank has verified the nominee’s identity, etc.
Who gets the money if nominee also dies?
During a death claim, the policyholder will nominate one or more people to receive the policy’s benefits. A life insurance company will pay the proceeds of the policy to the nominee in the event of the unfortunate death of the assured person.
How do I book an appointment with a CPF Customer Service Executive?
You can use Appointment@CPF to make, view, change or cancel your appointment to see our Customer Service Executives at any CPF Service Centre. For an earlier appointment slot, please book your appointment on a weekday instead of a Saturday.
Is the appointment service available at CPF Tampines?
Our appointment service is still available at CPF Bishan, CPF Jurong, CPF Maxwell and CPF Tampines. This is a security feature that protects our website and your information against attacks from robots and automated programs.
When will the CPF Woodlands office be closed?
CPF Woodlands will be closed from 2 April to 30 September 2022. Please provide your Singapore-registered mobile number to receive SMS reminder for your appointment. For overseas contact number, please provide the country code and exclude any symbols.
How can I get my CPF Retirement Benefits?
This is the quickest way to get your answer. For transactions, please access my cpf Online Services. Make cash top-ups to help yourself or your loved ones get higher retirement payouts. Specify who will receive your CPF savings, and how much each nominee should receive upon your demise.