How do I contact Vietnam Airlines?
Contact us
- Contact Center in Vietnam: open 24/7. Call within Vietnam: 1900 1100. Call from foreign countries to Vietnam: +84 24 38320320.
- Lotusmiles Contact Center in Vietnam: open 24/7. Call within Vietnam: 1900 1800.
- Support for tickets purchased on the website: open 24/7. Call within Vietnam: 1900 1100.
How do I get a refund from Vietnam Airlines?
For tickets issued on Vietnam Airlines websites/app: customers are advised to send requests to Vietnam Airlines customer service center through [email protected] or fill in Refund, Rebook requests Form here.

Are Vietnam Airlines flying internationally?
With about 300 daily flights, the airline flies to over 20 destinations domestically and to over 25 internationally. It has primary hubs at Noi Bai International Airport and Tan Son Nhat International Airport, with a secondary hub at Da Nang International Airport.
Is Vietnam Airlines a good airline?
Vietnam Airlines is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

How long before a flight can you change?
The Department of Transportation has a long-standing policy that requires airlines to provide free changes to consumers within 24 hours of purchasing, so long as a ticket is bought at least seven days before a flight.
How do you cancel flight?
If your ticket is fully refundable, you can usually cancel your flight online. Look for a “My Trips” or “Manage My Flight” section of the airline’s website; the name will vary per airline. Otherwise, you can call the airline’s customer service.
How close to a flight can it be Cancelled?
The refund policy only applies to bookings made at least seven days or more before departure. But if you make a reservation less than seven days before the flight’s departure date, the 24-hour rule does not cover your booking—meaning you have no grace period to cancel and receive a full refund.
Does Vietnam Airlines fly to the USA?
Vietnam Airlines and Bamboo Airways, both based in Hanoi, have plans to operate routes into San Francisco in 2022. In fact, Vietnam Airlines’ first U.S. route is already officially under way. Earlier this week, the carrier launched its inaugural flight from Ho Chi Minh City into San Francisco International Airport.
How many planes does Vietnam Airlines have?
As of March 2022, Vietnam Airlines operates a fleet of 99 aircraft.
Can you fly from US to Vietnam now?
Effective March 15, 2022, the Vietnamese government has resumed pre-pandemic visa issuance policies. All previous visa restrictions have been lifted. Effective May 15, 2022, the Vietnamese Government no longer requires a negative COVID-19 test prior to entry into Vietnam.
Can you fly direct to Vietnam from USA?
Unfortunately, there are no nonstop flights from the US to Vietnam, but you can get one-stop service from Los Angeles (LAX) and San Francisco (SFO) via Vietnam Airlines and China Eastern while United Airlines and China Eastern provide similar service from Washington, DC (IAD) and New York City (JFK) on the east coast.
Who owned Vietnam Airlines?
the Vietnamese government
Vietnam Airlines is the national airline of Vietnam and majority-owned by the Vietnamese government. Vietnam Airlines operates an extensive network of domestic and regional services within Southeast and North Asia and international services to Europe and Australia. Vietnam Airlines joined the SkyTeam alliance in 2010.
Which airline code is VN?
Vietnam Airlines
Legal Name | Vietnam Airlines JSC |
---|---|
ICAO Code | HVN |
Airline Code | 738 |
IATA Designator | VN |
Region | Asia Pacific |
What is Vietnam Airlines phone number?
Beginnings. It was instituted after the government signed the Decree No. 666/TTg.
What is the best airline in Vietnam?
– Vietnam Airlines launched its historic nonstop flight from Ho Chi Minh City to San Francisco on Sunday. – The airline has waited 20 years to become the first-ever regularly scheduled operator between the two nations. – The Federal Aviation Administration made Vietnam a Category 1 country in 2019, allowing it to fly to the US.
What is the cheapest flight to Vietnam?
See the red-crowned cranes at Saigon Zoo and Botanical Gardens,which dates to 1865.
How good is Vietnam Airlines?
It’s Ho Chi Minh City not Ho Chi Ming City