How do I contact RockAuto by phone?
RockAuto is a completely online company. We do not have a customer service phone number to provide assistance over the phone. All of our customer service resources are available 24/7 online! Online self-service ensures consistent quality and keeps our prices low for you!
How do you communicate with RockAuto?
Contact of RockAuto.com customer service (phone, email)
- Contact RockAuto: Find below customer service details of RockAuto.com, including phone and email. Besides contact details, the page also offers a brief overview of the company.
- Head Office. RockAuto, LLC.
- Customer Service. Email: [email protected].
- About RockAuto.
How long does it take for RockAuto to ship?
Will my order ship today? Orders ship within one business day unless a delay is noted in the part listing (see “… X Day Delay”) or you choose a payment method that doesn’t process immediately (see “How long will it take to process my payment?”). Business days are Monday through Friday.
Does RockAuto have a phone app?
Is there a RockAuto mobile app? There is no RockAuto app. That means there is nothing taking up space on your phone. It is easy to add a shortcut to RockAuto.com’s mobile-friendly site to the home screen on your phone or tablet.
How long does it take to get an order from RockAuto?
Orders ship within one business day unless a delay is noted in the part listing (see “… X Day Delay”) or you choose a payment method that doesn’t process immediately (see “How long will it take to process my payment?”). Business days are Monday through Friday.
Is RockAuto a good company?
Overview. RockAuto has a consumer rating of 1.51 stars from 966 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about RockAuto most frequently mention customer service, wrong part and return shipping problems. RockAuto ranks 441st among Auto Parts sites.
How long does RockAuto take to deliver?
Will my order ship today? Orders ship within one business day unless a delay is noted in the part listing (see “……RockAuto.
| Payment Methods | Processing Time |
|---|---|
| Check or Money Order (Paper or Electronic) | < 5 business days |
| Wire Transfer | < 5 business days |
Is RockAuto free shipping?
Does RockAuto do free shipping? The company does not offer free shipping, and therefore you won’t find an offer for a RockAuto free shipping code anywhere online. By not providing free shipping, RockAuto is able to offer the lowest warehouse prices possible.
Can I Trust RockAuto?
RockAuto has a consumer rating of 1.54 stars from 945 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about RockAuto most frequently mention customer service, wrong part and return shipping problems. RockAuto ranks 440th among Auto Parts sites.
Is there a way to get free shipping on RockAuto?
Do you offer free shipping? Shipping is never free….RockAuto.
| Payment Methods | Processing Time |
|---|---|
| Credit or Debit Card | Immediately |
| PayPal | Immediately |
| Gift Certificate or Store Credit | Immediately |
| CIBC Bill Pay | 2 business days |
Can you pick up parts from RockAuto?
Parts are stocked in multiple locations and all orders are shipped via common carrier. It is not possible to pick up parts in person. If you need to return something, please use our Order Status and Returns page to get return instructions. Returns may not go back to the warehouse from which they came.
How trustworthy is RockAuto?
Overview. RockAuto has a consumer rating of 1.52 stars from 931 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about RockAuto most frequently mention customer service, wrong part and return shipping problems. RockAuto ranks 439th among Auto Parts sites.