Why is My Telstra mobile broadband not working?
If your broadband isn’t working, it might be because of an outage on the nbn network, on the Telstra network in your area, or due to maintenance. Check if there’s an outage in your neighbourhood on Telstra Outages.
Why is My Telstra dongle not working?
Unplug the USB and plug it into a different USB port. Restart your computer. Turn off or temporarily disable any Security Programs or Firewalls. Uninstall the Mobile Broadband Manager and restart the computer, plug the USB in and reinstall the Mobile Broadband Manager.
How do I connect to Telstra Elite?
The Telstra Elite Mobile Wi-Fi modem is very simple to set up: you simply insert your SIM card and the battery, turn the unit on and it is ready for use. The unit comes with a default SSID and WPA key, which is printed on a card in the box.
Why is my mobile broadband not working?
If you’re having issues with the connection, try to turn off the device for at least 3 minutes to reset the connection. Check if the SIM card is inserted correctly and fits to the SIM card tray. Turn ON the device and check the connection.
How do I activate my Telstra WiFi?
To activate your pre-paid service, go to prepaid.activate.telstra.com.au on your device. To connect other devices to the device’s Wi-Fi network: If your USB device is Wi-Fi capable and connected to an AC adapter, you can find your Wi-Fi Network name and password in the packaging or under the detachable panel.
How do I setup my Telstra pocket WiFi?
Press and hold the WPS button on your Telstra Mobile Wi-Fi 4G, then press the Power key when prompted on the LCD. Within 2 minutes, press the WPS button on the device you want to connect to your Wi-Fi network. The Telstra Mobile Wi-Fi 4G and the other device communicate with each other and establish the connection.
What Colour should the light on my Telstra modem be?
The four colour states of the Mobile Signal light are: Green: Good signal strength. Orange: Okay signal strength. Red: Poor signal strength.
Why is my mobile signal not working?
On most Android devices, you’ll find the Airplane mode toggle in the Quick Settings. Otherwise, you can go to Settings → Network & Internet → Airplane mode to do the trick. Simply turn on the Airplane mode for a minute, then turn it off again. Check if your mobile data is working now or try the next solution.
Why does my WiFi say connected but no internet?
Outdated network driver Sometimes, an old, outdated, or corrupted network driver can be the cause of WiFi connected but no Internet error. Many times, a small yellow mark in your network device name or in your network adapter could indicate a problem.
Why does my WiFi say connected but no internet on my phone?
Issues with the Router A common reason why your phone has a WiFi connection but no Internet access is that there is a technical issue with your router. If your router is experiencing any kind of bugs or problems, that affects how your devices including your Android devices connect to the Internet.
How do I fix my Wi-Fi dongle?
- Update the network drivers (Internet needed) Right click the Start button and select Device Manager.
- Use the Network troubleshooter.
- Reset network adapters.
- Perform a registry tweak with Command Prompt.
- Change the adapter settings.
- Reinstall the network adapter.
- Reset your router.
- Update the router firmware.
What lights should be on Telstra modem?
Front Light Indicator
- Green – Modem is connected to fixed network.
- Blue – Modem is connected to 4G backup or Home Wireless Voice*
- Red – Modem has no connection.
- Orange – Modem is trying to connect.
- White – Modem is booting up.
- No light – Modem is offline.
How do I connect my pocket WiFi to my router?
It’s the same as connecting to any other WiFi network.
- Press and hold the power button. The power button is on the upper left-hand side of the device.
- Access SSID and Password. Once the device is on, scroll up to unlock and find the main menu screen with 6 icons.
- Connect your device.
What is WPS button on Telstra modem?
Some devices allow for Wi-Fi Protected Setup (WPS). See next page for setup instructions. Press and hold the WPS button on your Telstra Mobile Wi-Fi 4G, then press the Power key when prompted on the LCD. Within 2 minutes, press the WPS button on the device you want to connect to your Wi-Fi network.
Which lights should be on my Telstra modem?
What happened to Telstra elite mobile Wi-Fi M60?
Telstra Elite Mobile Wi-Fi M60 has been discontinued. Brand Manager for Telstra? Register now and take advantage of ProductReview’s Brand Management Platform! Your trust is our top concern.
What to do if Telstra won’t Fix my Device?
If troubleshooting doesn’t fix your problem, you can return your device to be assessed at your nearest Telstra store . If you’re still under a 24-month contract, and your Telstra mobile or dongle was purchased within the last 24 months, you could be eligible for Telstra Device Care.
When Am I eligible for Telstra device care?
If you’re still under a 24-month contract, and your Telstra mobile or dongle was purchased within the last 24 months, you could be eligible for Telstra Device Care. If the problem is determined to be the result of a user error instead of a software, hardware or a network fault, then a fee may apply.
How do I restart Telstra Connection Manager software?
1 Open the Telstra Connection Manager Software 2 Select Internet from the list and click Default 3 Close and restart the Telstra Connection Manager Software 4 Now try to reconnect.