Why is Australian mail so slow?
Australia Post chief executive Christine Holgate said lengthy delays were due to the grounding of much of the air freight network. Australia Post is retraining motorbike posties to deliver and process parcels.
How long does Customs clearance take Australia?
Please allow up to 48 hrs. From time we receive your documents for the assessment by Customs and Border Protection and the payments of your charges. While we aim to clear all parcels within 24 hrs unexpected delays can occur.
Does Australia Post have a chat bot?
Meet the MyPost Business chatbot, your 24/7 assistant – Australia Post.
What is the difference between StarTrack and Aus Post?
StarTrack is now a business of Australia Post and delivers some Australia Post parcels – which is why you see more of our blue delivery vans on the road today. You can rest assured StarTrack will continue to deliver the same great service.
Is Auspost estimated delivery accurate?
Anyone who has ever had a parcel delivered by Australia Post is familiar with the dreaded “sorry we missed you” card.
Will Australia Post call me?
“Australia Post will never email, call or text you asking for personal or financial information or a payment,” the national service said. “Report a suspicious email or text message that appears to be from Australia Post to [email protected] and delete it immediately.”
Will Aus Post text me?
Australia Post sends text messages to customers regarding their parcel delivery as part of our agreement with the sender of the parcel. If you don’t want to receive text messages, do not enter your mobile number when placing your order online.
Is Auspost or StarTrack better?
StarTrack is your go-to when you need your packages delivered, fast. They serve to mostly only businesses (unlike Aus Post who also serves individuals and for non-commercial purposes), and operates on a contract basis.
Does Australia Post deliver twice a day?
Soon there will only be a letter delivery every second day in metro areas. According to Ms Holgate, it’s a matter of demand. With many Australian businesses now in hibernation, the rate of letters being sent has dropped by as much as 50 per cent.
How often is Australia Post tracking updated?
If your Australia Post tracking isn’t updating, you are advised to wait for 24 hours to have your tracking information updated. Sometimes, there may be delays before your package is picked up, or before it is scanned by the driver.
Is Australia Post responsible for lost parcels?
loss or damage of postal items Compensation may be payable by Australia Post if postal items are lost or damaged. For items other than those sent by registered post or cash on delivery, the maximum compensation payable under Australia Post’s terms and conditions is $50.
Does Australia Post call before delivery?
Request Safe Drop as you need it You can still request it for eligible parcels, up to 1 hour before a delivery is made. We’ll let you know when it’s available once your parcel is on its way. There are a couple of ways to request it.
Does the post office call you?
The U.S. Postal Service® does not call customers about package deliveries and they will never request personally identifiable information for delivery verification purposes.
Is DHL better than Australia Post?
In the Canstar survey, Australia Post-owned business-only service StarTrack came in second, with customers praising their reliability and timeliness. DHL Express was third in the rankings, with Australia Post in fourth place.