What if I lost my phone?
Contact your wireless carrier If the missing device is an iPhone or an iPad with cellular, report your missing device to your wireless carrier. Ask the carrier to disable your account to prevent calls, texts, and data use. And if your device is covered under your wireless carrier plan, file a claim.
How much does it cost to replace an insured phone?
Other coverage options
Cost | Covers | |
---|---|---|
AppleCare+ | $99-$199 for two years of coverage. | Damage (two incidents) and phone malfunctions. |
SquareTrade | $8.99 per month, per device. | Damage and phone malfunctions. |
Is a lost phone covered by AppleCare?
Get everything included in AppleCare+ and up to two incidents of theft or loss coverage every 12 months. Each incident is subject to the deductible listed below. Theft and loss coverage requires you to have Find My enabled on your device at the time it is lost or stolen and throughout the claims process.
How do I know if my Asurion phone is refurbished?
How to Check if Your Android Phone is Refurbished or Factory-New
- Tap your Phone app and open up the dialer.
- Using the touchscreen keypad, dial ##786# (aka ##RTN#). No need to press dial; the phone should automatically open up to the RTN screen.
- Scroll down the RTN screen to Reconditioned status.
Does Asurion send you a new iPhone?
Receive a replacement iPhone in as little as 24 hours. Coverage for loss, theft, damage (including water damage and broken screens), and malfunctions.
How does insurance work on a phone?
What does cell phone insurance cover? Similar to a warranty, cell phone insurance covers electrical and mechanical failures – but that’s where the similarities end. Cell phone insurance also covers if your phone is lost, stolen or damaged — even liquid damage.
How do I know if a phone is refurbished?
- Tap your Phone app and open up the dialer.
- Using the touchscreen keypad, Dial ##786# (aka ##RTN#). No need to press dial, the phone should automatically open up to the RTN screen. From here Tap View. …
- Scroll down the RTN screen to Reconditioned status. Here there are only two possible status entries:
How long does it take to get a replacement phone from Asurion?
How long will it take for me to receive my phone? Submit your claim, and check its status online. In the meantime, our experts will get to work. If it turns out you’ll need a replacement phone, you won’t have to wait long; we ship 96% of replacement devices the very next day*.