How do I speak to an Optus operator?
Ask us how on 1800 555 937.
Does Optus have live chat?
Don’t miss a beat with My Optus app. Pay bills, recharge, live chat, check usage and more.
Are 1300 numbers free with Optus?
For your customers: • Calls from fixed lines and standard national mobile phones to 1800 numbers* are free of charge. Calls from fixed lines and standard national mobile phones to 13/1300 numbers are charged at their applicable local call rate.
Are 1300 numbers free from mobiles?
1300 numbers are not toll-free numbers. Call charges apply depending on whether the call is made from a fixed landline or a mobile. The caller is charged at a local call rate if dialing from a fixed landline. Calls made from a mobile is charged according to the mobile carrier.
Why is My Optus NBN not working?
Visit Check Network Status > Outages > Fixed Outages to see any known issues with our network in your area. Check your account balance and due date. If it is overdue, your service may be restricted. See Report a payment / restore your service.
Is calling 1300 numbers free?
Are 1300 numbers free to call? 1300 numbers are not toll-free numbers. Call charges apply depending on whether the call is made from a fixed landline or a mobile. The caller is charged at a local call rate if dialing from a fixed landline.
Are 1300 numbers free on landline?
1300 numbers are not free to call. A call to a 1300 number from a landline within Australia will be charged at the local rate. This is often a low, untimed charge. Calls made to 1300 numbers from mobile phones will be charged to the caller at a timed rate determined by their mobile phone carrier.
How much is a 1300 call in Australia?
A call to a 1300 number from a landline within Australia will be charged at the local rate. This is often a low, untimed charge. Calls made to 1300 numbers from mobile phones will be charged to the caller at a timed rate determined by their mobile phone carrier.
What to do if nbn not working?
Turn off power to the nbn™ connection box and contact your phone and internet provider. Alternating red/blue There may be a line fault, such as an off-hook telephone. Disconnect all non-compatible devices from telephone wall sockets. If that doesn’t work, contact your phone and internet provider.
How do I reset my Optus nbn modem?
Turn off the power at the back of both devices, wait 10 seconds and turn on the power for the modem first, then the gateway. Wait a few minutes for the devices to restart which will reset your connection.
What is the cost of a 1300 call in Australia?
When calling a 1300 number from any landline in Australia, the caller is charged the cost of a local call. That’s why 1300 numbers are often referred to as Local Rate Numbers.
Why is my Optus nbn not working?
Who do you call if nbn is not working?
You should contact NBN Co for issues relating to the damage or location of NBN equipment. The Telecommunications Industry Ombudsman (TIO) provides a dispute resolution service. The TIO has the power to help deal with complaints you have about a telco.
Why is my Optus NBN not working?
Why my NBN is not working?
Is 1300 number free from mobile?
Why is my NBN not connecting to the internet?
Do I get charged for 1300 numbers?
Are 1300 numbers free? 1300 numbers are not free to call. A call to a 1300 number from a landline within Australia will be charged at the local rate. This is often a low, untimed charge.
https://www.youtube.com/watch?v=ZeEk0ZAW5Fk