How do I find my Best Buy warranty info?
Chat with us or call Best Buy at 1-888-237-8289 and we’ll help you locate the information online.
How do I access my Geek Squad account?
Customers need to be able to simply go to the Geek Squad website and view ‘My Account’ listing of all of my current service plans/warranties (with links). We shouldn’t have to wait to call/chat 1-1 with an agent to get this very basic service!
How long is Geek Squad warranty?
5-Year Standard Geek Squad Protection.
Can I get a refund on Geek Squad Protection?
at a store, by calling 1-800-GEEKSQUAD (1-800-433-5778), or by sending a notice of cancellation to us. If you cancel your One- Time-Pay Plan within 30 days of your Plan’s purchase, you will receive a full refund of the price paid for the Plan, less the value of any service provided to you under this Plan.
Do I need my receipt for Best Buy warranty?
How to obtain warranty service? If you purchased the Product at a Best Buy retail store location, please take your original receipt and the Product to any Best Buy store. Make sure that you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging.
How do I find my Best Buy account number?
You can find your member ID on your My Best Buy Credit Card or on the Account Home page of your BestBuy.com account.
How do I cancel my Geek Squad auto renewal?
Cancel Geek Squad Over the Phone
- Dial 1-800-433-5778.
- Say Protection Plan when prompted.
- Say Cancel My Plan.
What is Best Buy’s warranty policy?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product.
How does Geek Squad product replacement work?
A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn’t working properly. If your portable audio product fails for an issue that we cover but your manufacturer doesn’t, we’ll replace your product (if one is available) or reimburse you.
How do I return my Geek Squad Protection Plan?
Call 1-800-433-5778 (1-800-GEEK SQUAD). Follow the voice prompts, saying “protection plan” and “cancel my plan”. If you are calling from the phone number on file, the automated system will walk you through the steps to cancel your plan and you will not be directed to a support staff member. .
How do I file a claim with Geek Squad?
For lost or stolen devices covered under a Geek Squad Complete Protection plan, you can start a claim for your device online or by calling (866) 205-4388. For replacements of external batteries or, any accessories such as power chargers, covered under your Geek Squad Protection Plan please call us at (866) 933-5552.
What happens if you lose your warranty receipt?
Your warranty is based on your date of purchase that’s on your sales receipt. May we suggest that you contact your bank or the place of purchase, to see if they can produce a copy of the sales transaction. The receipt is all you have to determine warranty coverage, and without it, no warranty repair can be offered.
What if I lost my Best Buy receipt?
To get a copy of a receipt for a completed purchase, visit the customer service counter at any Best Buy store. If you paid by credit card, bring the credit card you used for the purchase. We’ll look up your receipt with your credit card.
How do I contact Best Buy Geek Squad?
1-800-433-5778
If you find yourself in need of a Geek Squad Agent, you can chat with an Agent 24/7 online or call 1-800-433-5778.
What is the return policy for Best Buy Elite members?
If you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new, clearance, open-box, refurbished and pre-owned products….Return and exchange periods.
Member status | Standard | Best Buy Totaltechâ„¢ members |
---|---|---|
Activatable Devices* | 14 days | 14 days |
How do I cancel my Geek Squad membership online?
How do I cancel my Geek Squad Protection Plan? You can cancel your Geek Squad Protection Plan online by chatting with an Agent. You can also cancel by calling 1-800-433-5778 or visiting a Best Buy store.
How do I cancel my BestBuy membership?
How to cancel. You may cancel the Service in respect of a subscription at any time by calling 1-888-BEST BUY (1- 888-237-8289) or chatting with an agent on BestBuy.com. We may also provide a self-service, online method of cancelling.
How do I get a replacement item from Best Buy?
Damaged, defective or incorrect items. If you receive a product that is defective or that is not the product you ordered, please return it to a Best Buy store and we’ll arrange for a replacement. If you would rather return the item by mail, please call us for special instructions at 1-800-373-3050.
How do I use Geek Squad 4 year replacement?
Basically what we do is swap out the product for the same thing if it’s in stock. If it’s not, we give you a gift card for what you paid and that can go towards maybe a different model (like a different Xbox controller than what you had) or an entirely different purchase. I hope this helps.
What is Best Buy’s return policy?
Best Buy’s return policy has a standard return policy of 15 days from the date of purchase. Items eligible for a full refund and exchange with a receipt; without a receipt, the item can be exchanged. For items like cell phones and devices that require activation, the return period is 14 days.
How long is best buys warranty?
1 year
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product.